Hello Here SL Terms of Use

1. About Hello Here SL

Hello Here SL operates an advanced real estate search and analytics platform, leveraging artificial intelligence to provide comprehensive market insights as a Software-as-a-Service (SaaS). Our group includes Hello Here SL and its subsidiaries in various countries.

2. Services and Licensing

Our services are offered via our websites www.hellohere.to and www.hellohere.es, which are operated and licensed by different Hello Here companies depending on your location. Depending on your residency, payment processing is conducted by the respective Hello Here subsidiary.

3. Scope of Terms of Use

These Terms of Use set the legal framework for using our website and services. They complement but do not replace the specific conditions of your service subscription available on our subscriber page.

Please read these Terms of Use carefully. By using our services, you acknowledge these conditions. If you do not agree with the terms, you must leave our website and discontinue the use of the services.

Accessibility: Our services are exclusively accessible to individuals over 18 years of age.

I. Hello Here

General Description

Hello Here is designed to facilitate the exchange of goods, services, and information through various tools. Our platform offers a comprehensive search function for real estate listings. We strictly adhere to search engine rules by only displaying publicly accessible content and linking sources to boost traffic; we do not store content that could be copyrighted.

Hello Here Manifesto

- Openness: We believe in free access to market-relevant data that should be publicly and unrestrictedly accessible.

- Community: We support an active community and consider their feedback in our service.

- Dependence: We rely on our user community to identify and combat misuse.

- Independence from data sources: We treat all data equally, regardless of its source.

II. Content and Website Use

1. Content Responsibility

Hello Here is not responsible for content provided through our services. The use of these contents is at your own risk.

2. Website Operation

We reserve the right to modify the website as needed or restrict access to parts of the website. We are not liable if the website is unavailable for any reason at any time.

You may not use the website in a way that could damage, disable, overburden, or impair it. Any use that violates local, national, or international laws is prohibited.

III. Real Estate Licenses and Services

1. Role of Hello Here SL

Hello Here SL does not act as a real estate agent. We recommend you always consult licensed real estate professionals for specific real estate advice. Although Hello Here SL may be licensed as a real estate agent if necessary, we do not provide brokerage services to our users.

2. Responsibility for Third-Party Services

Hello Here SL assumes no liability for services or actions of third parties. We cannot guarantee the accuracy, completeness, or timeliness of the real estate information provided through our services.

IV. Search Results and Copyrights

1. Search Results and robots.txt

If you wish to publish content on your website that should be indexed by Hello Here SL, we recommend using the robots.txt file to control access. If you want to remove your content from our search results, you can do so by adjusting your robots.txt file.

2. Copyright Policy

Hello Here SL responds to all notices of alleged copyright infringement and will remove content when legitimate claims are reported. Our contact details for such notices are provided in our legal notices.

V. Privacy and Personal Data

The processing of personal data by Hello Here SL when using certain services is governed by our Privacy Policy, which can be found on our website.

VI. Return and Refund Policies

Hello Here SL primarily offers services to business customers. Returns of digital products are generally excluded after access and delivery of the services. For questions about our policies, please contact our customer service.

VII. Warranty and License

1. License Agreement

The use of our services is based on a personal, revocable, and non-exclusive license. We reserve the right to terminate this license at any time if the Terms of Use are not complied with.

2. Disclaimer of Warranties and Liability

Hello Here SL provides the services "as is" without any warranty. We are not responsible for any losses or damages that may arise from your use of our services.

VIII. General Legal Terms

1. Applicable Law

The relationship between you and Hello Here SL is governed by the laws of the country where Hello Here SL is registered, and any legal disputes will be handled in that country.

2. Arbitration

Any disputes will be resolved through arbitration in the country where Hello Here SL is registered, and this process will be considered final and binding.